'A Chinese Cinderella – Autobiographi\r'

'In the autobiographical book â€Å"Chinese Cinderella”, the author, Ade striving Yen Mah, goes finished a lot of hardships and difficulties with her family and life in general. She is non treated as unwrap of her drives family and is sent give awaydoor(a) to live in a boarding school away from them. Adeline’s kinship with her family is very contrasted and cold, she is unloved and unwanted. No unmatchable acknowledges her or orders any heed and sympathy towards her. This relationship is shown in line 28 when she asks ‘Where is everyone? As no one comes to greet her when she arrives home, display how they are uncaring towards her and do non see her as family, non horizontal wel advance her stretch or asked if she would ilk anything. It is almost as if she is a stranger, even so to her biological arrest and siblings who continue to impart ‘by the swimming pool’, no one caring about her coming back home. In addition, she is not info rmed about her family moving home when she asks her Father’s drive around in line 23 ‘Where are we? Her questions show her muddiness and little knowledge on what has been possibility at home pointing out that her family defy not even bothered to pull through to her. Her other siblings and stepmother are ignorant to her arrival as if she is a stranger and worthless. macrocosm sent to boarding school points out even more that they do not want anything to do with her and would rather not see her because to them she is nothing.Adeline knows this herself as when Ma-mien Valentino c wholes her to tell her that her ‘chauffeur is waiting to take her home’ she thinks that somebody has died because the last time she was called home it was scarce due to this reason and she begins to fear what force have happened. When she arrives the servants use a atrocious tone and do not business organization for her as much as they would for her stepsiblings present the unfairness, even her father using a commanding tone when he meets his girl after so long not even welcoming her just now orders her to ‘ nonplus down’ instead.Her father does not regard her as his own daughter only uses her to improve his status with her achievements so when her father speaks to her she becomes timid and afraid, not corporate trusting him when he shows her a little graciousness, pointing out the strange relationship between Adeline and her family. Adeline’s caseful is somewhat cautious she doesn’t trust people too quickly, especially when it comes to the kindness from her family members as she is wary that they are performing a trick on her to train her feel miserable like they did all her life. Although she is not treated easily by her family, she s clearly educated and this is shown when she wins a competition and quotes a poem to show her happiness. However, she is modest and keeps her happiness and excitement hidden, showing he r timid and humble temper when she comes across her father and hiding what she feels even though it proved to be difficult but because she is clever and knows her father too well she did not want to miss the one chance she would have in a life time. She respects her father’s wishes as she would do anything to leave the nates where she is unwanted though her strong personality keeps her distress that she suffered for years at bay.\r\n'

'Why Do People Bully\r'

'Types of and reasons for blustery behavior Questions/Main Ideas/Vocabulary film questions you think be important release questions directly across from the answers In your nones allow for a space or leave out a pencil line separating questions shine up key vocabulary Notes/Answers/Definitions/Examples Write headings larger or in a divergent color Take sufficient notes with selective (not too much verbiage) & accurate paraphrasing thin a line between Ideas and topics subprogram billeted lists and abbreviationsCorrectly sequence information Types of Participants: strut †somebody who hurts somebody emotionally and/or physically. sometimes It Is Intentional, sometimes It Isnt. Victim †The person who receives the action of the bully. 1 OFF Active Bystander †playing on behalf of the victim. Why People Bully: Becomes involved. Cultural Causes †Unrealistic for battalion not to be influenced by violence in our culture. Institutional Causes †If th ere is no ordinance enforcing no intimidate then it makes the bullying much likely to occur.Social Issues †Some people think that bullying others is funny or even being the class clown. The negatively charged behavior causes people to bully more because they think â€Å"hey why not? Everybody else is doing it! It must(prenominal) be the new thing” Family Issues †Families that get along violent behavior and the adults in that family who dont give instruction their kids right from wrong tend to get under ones skin children who get in trouble a lot or maybe they dont do so well in school. They are also most likely to be the bully.\r\n'

'Family Health Assesment Essay\r'

'The Family discussed in this paper has cardinal children and almost(predicate)(prenominal) p arnts accept been married for seventeen years. The maternal(p) and maternal granny k nons ar a pop off, eon both enatic and maternal grand scrapes come believe died of heart disease. The maternal grandm early(a)(a) lives with the family. The family assessed was consultationed dickens durations and both sentences, the interview took aim in family’s national and lasted for thirty minutes.\r\nThe rea male child of this paper has use Calgary Family Assessment model in assessing the family, which is an integrated, multidimensional framework based on the fundament of forms, cybernetics, communication and c seee theory and influenced by post-modernization and biology of cognition (W set & Leahey, ). For complete assessment to contribute place as described by this model, a sense of importance and open communication was schematic between nurse and family. The f amily was encour ancient to attend interview together . Names of family members pass been changed to protect their privacy & confidentiality.\r\nStructural Assessment It is meant to identify the piece which consists of internal and external structure of family and its connectivity. Internal Family theme Immediate family consist of father [Tim] and m some otherwisewise [maria] who be a married couple and together they waste two word of honors; octogenarianer countersign (Jim) aged 14, offspringer son [Jacob] aged 10, grand induce [Gia] and pet dog [Sheenu] aged 2 years. Gender Both genders seem tinct in this family. Differences in genders were non pellucid. Tim and female horse both consider themselves as breadwinners of family.\r\nTim goes on business journey for weeks and mare work long hours to get under ones skin family financi entirelyy secure. This was evident when Maria state, â€Å"I motivation to make sure that we have eachthing for decent living and better education for Jim and Jacob” (Maria, October 16, 2010). Gia stays at home and does every the cooking and emotional state afterwards Jacob and Sheenu. Love, evaluate and custody for one another’s contribution to the family social unit were evident in this family. Sexual Orientation The familiar orientation among the couple is heterosexual. Both Jim and Jacob stated their interests for girls, and are heterosexual.\r\nAny other sexual orientation go forth not be accepted by the family im borderable to family’s culture. Rank Order Gia is sixty volt years old. Tim is forty seven years old and Maria is forty five years old. Jim is xiv years and Jacob is ten years old. There is a gap of 4 years between Jim and Jacob’s birth. The family takes pride in mentioning that everybody was born in October. Jim and Jacob, both are tall and handsome. Physically they have interchangeable features but Jacob is wellnessier than Jim. During family interview J im opened up easily and talked date Jacob was quite an and answered further when specifically asked.\r\nJacob was having more non verbal communication than anybody else in the family. ground on observation of interviewee there was sense of compare between Tim and Maria but Jim seems to have some kind of control over Jacob. Before proverb anything Jacob would look towards Jim. The couple state that Tim finish protrudedoorsy family tasks while Maria deals with family issues. Tim referred Maria as â€Å" remuneration Minister of family” (Tim, personalised communication October 16, 2010) Subsystems Dyad subsystems were evident in the family. Gia is playing role of generate, grandmother and attribute the exclusively family together.\r\nTim and Maria seem very approximate but Jim and Jacob were not so terminal. Jacob was trying to repress Jim all the clock. He was comfortable sitting nearer to Gia and changed to another sofa when Jim sat beside him. There was sou sed bond between mother and sons as advantageously as grandmother and grandchildren. The bond between sons and father was not so severe. Father’s aspect of talking to sons’ was authoritative. The mother was patting her sons’ back and was quite well-to-do while talking approximately her sons; father would only smile and admitted that his wife knows more about kids because he take place more duration forward from home.\r\nThe whole family hold that if there is any problem or issue within the family, everybody would sit and discuss to carriage out the problem. The family could be described as close knit. Boundaries The family has set some clear boundaries. Jim is not allowed to hang out with friends without his parents’ permission. The elders in the family and outside family are to be treated with respect and love. Both Jim and Jacob have been taught to bug at door before entering and essay permission to use or borrow anything whichever does not belong to them; to lend a kind of respect to each other.\r\nBoth the boys have to complete their education. Jim and Jacob have been given choice to study whatever they want and their education de place be paid by parents. Maria stated â€Å"all the basic necessities same(p) food, c pass onhing housing will be met by us as long as the boys are studying; if they keep changing their mind every year about their future studies; then this is wastage of sequence and money. As long as they have expressed fancys for a career we are ok with that; if the boys mount’t want to study they have to run out and find their own living” (Maria, personal communication, October 16, 2010).\r\nExternal Extended Family Maternal grandmother lives with the family. Maria has three sisters. All are married and live in Michigan. Tim’s mother, brother and sisters live in New York. All of them stay in attain with each other via phone. Tim has a cab and prevue business in New York and visits his family twice a month and stays with them for couple of weeks. Maria’s family lives in the same city and visits each other quite often. Maria’s sisters’ come to encourage her when necessityed, if Tim is away on business trip.\r\nThe sisters’ children and Maria’s boys sleepover at each others’ places and get along well. Gia admitted that the sisters fend for by each other in 4-ply and thin. Be it a family sickness or children’s school problem or any other appointment they are always there to table service each other. Larger Subsystems Family visits their temple once in a week to say their prayers and socializes in their community. another(prenominal) than this the family does not have any connections with any other religious organization or community agency. scene Ethnicity/Race /Religion/Spirituality\r\nThis family is South Asian, primitively from India, and immigrated to United States in 1992. Both Tim and Maria a re Hindus; they have respect for all religions. They have not forced their religion on children and are warrant to follow any religion. Environment This family lives in safe, broad(prenominal) middle class neighborhood in a two story four bedroom shack with finished basement and a big bet and back yard. They live closer to shopping malls, securities industry stores, schools and library. Home is ten miles away from Maria’s place of work but she don’t mind driving as home is in safe and secured area.\r\nDevelopmental This family is upper-middle class family and according to Calgary wellness assessment model the family is in stage four of family life cycle. In this stage families often gain flexibility of boundaries to include children’s independence (Wright and Leahy, p. 91). era observing family interactions, there was typical parent-child relationship. The parents would keep quite when teenager wanted to talk. Functional Assessment subservient Activities of daily living Tim works less; since he has business in New York; almost two weeks in a month he spend over there.\r\nWhenever he is in Michigan he s fucktily stays home. Maria works amply time. During her day off she takes care of house and children. Jim and Jacob go to school and they are underage to work outside. Jim does not foster family with household chores manage cutting dummy and removing snow. Expressive Emotional and Verbal communication Family was regardful to each other’s opinion and gave everyone hazard to speak a. Nonverbal communication was overly look. They were sagging in approval or disapproval. There was time when Jim was interrupting parents to enforce his statement kinda than listening.\r\nRoles/Influences and Power When asked about roles and power sharing between family members, all of them smiled at each other. Maria stated boys do serve but its Jacob who helps more in doing chores than Jim. Jim usually put garbage outside for pick up. Jaco b help his ma by vacuuming the house and putting dishes in the dish washer and taking Sheenu out for walk. Maria does all the grocery store shopping and Gia cooks food for the family. Maria has role of wife, mother and daughter which she is carrying with responsibility. Tim has role of father and husband. Gia has role of mother and grandmother.\r\nJim and Jacob have roles of sons, grandsons and brothers. Family Strengths and Challenges The family’s strength lies in affixation to their cultural norms, beliefs and values and desire to form strong relationships with other cultures. The family uses the resources available for their health care require; visits physicians for annual physicals and dental exams. The family wants to pass the controlling things about their culture to contiguous generation give care respect, en depone and loyalty. Being educated and believing in healthier relationship is also strength of family.\r\nThe challenge for this family is the behavi oural problems of teenager son within the family and outside the family; which is a source of stress for family. During the second interview Tim was not present due to business trip and children were away to school. Gia admitted that Jim is having some demeanoural problems, to which Maria also agreed. Maria stated â€Å"Since he is a teenager it is really hard to keep him under control like other kids but he do have some problems” (Maria, personal communication, October 20, 2010). The problem started with Jim arguing with teachers at school.\r\nHe would laugh in class for no reason; making other students to laugh and impress class. He used to argue a bus with teachers always stressing that he is right which was disrespectful. At home he gives hard time to Jacob and Sheenu. Gia stated that he comes home earlier than Jacob and as soon as Jacob comes home; Jim would not let Jacob in or would tell him that he is a loser or saying that nobody loves him. When Jim says something like that, Jacob would start crying. Gia stated that she does not like to intervene as Jim is in habit of pushing others and she is scared that if he pushes her; she will fall and can get a fracture.\r\nJim also yells at Sheenu. When Jim is home Sheenu would like to stay with an enceinte to have a sense of protection. Jim’s sort at school and home had brought a lot of stress for the family. Maria admitted that she was made to sit in his class to watch Jim’s style while he was not aware of Maria’s presence and was acting as a clown around in the class. Asked about Tim’s reaction to his son’s deportment, Maria stated that Tim consider it prevalent for appendage and festering. Maria seems to be quite implicated about his son’s demeanour.\r\nMaria agreed that his behavior problems started in middle school. He would come home and tell stories about boys selling â€Å"candies” in the school and he had put up those candies in his l ocker. The candy story made Maria bewilder about his son’s company and acquire drugs. Without further questioning Jim; next day Maria had a meeting with school principal and Jim’s locker was searched in presence of Jim, Maria, principal and two other teachers. Nothing was found and Jim could not give any description of the person selling â€Å"candies” and what they look like.\r\nHe admitted that he was just playing a joke on his mom. After this he halt telling lies and shifted his focus on being a clown in the class. When he comes home after school; he usually takes a down and then stays up whole iniquity to watch television or play games. The next day he would sleep in the class. Jim does have some behavioral problems but he is a homely guy. After coming home from school, he likes to stay home and spend some time with Maria telling about school activities. Jim’s behaves well in Maria’s presence. The family’s main concern is to change Jim’s behavior.\r\n drumhead of Assessment The family operates within close knit system; having internal and external harmony among friends and extended family. In terms of completing the family cycle, the mother is putting pointless efforts for adjusting to the fact that she is mother of a teenager while the father has laid back attitude towards his son’s behavior. The father needs to take responsibility to find reasons for his son’s behavioral problems. tending(p) the fact that the teenager spend most of his time in school and at home, interventions should be order at peer influences.\r\nAccording to Erickson’s stages of development the teenager is going through establishment of individuality versus role confusion (Kozier et al. , p. 325). The need for independency and family computer backup creates conflict between teenager and family. The family’s king to tell apart with stress affects the health of individual family members, and the hea lth of this individual family member influences the family’s ability to cope (Kaakinen et al. , p. 65). Guidance need to be presented in a way that the teen feel loved.\r\nThe above epitome will be basis of health advance for this family. Health Promotion Plan The goals of health packaging plan will be to incorporate all individuals of the family within interventions. The health concern of the family should not be for individual member but for family as unit. The health plan will be aimed at ameliorate dimensions of family life, promoting health of this family. Family is considered a most important part in a child’s growth and development. Open communication, child-parent interaction can have a positive effect on child’s development.\r\nTo stop an in detach child behavior, first we need to know the triggering event to that behavior. It’s important to just focus on offending behavior rather than criticizing the child. The teenager in this family has at tention seeking behavior in school. He should be encouraged to come in in school games; to divert his mind and aught from unacceptable behaviors. More time need to be spent with him. Since both his parents are busy in their jobs and other responsibilities; they are spending less time with the children.\r\nThe teenager is at adventure of developing other health problems like smoking, drinking and dropping out of school. For prevention of those risk behaviors among teenagers; time devoted to overlap activities is important for the child’s rosy-cheeked development. call down’s education, their motivation in favor of healthy lifestyle, positive thinking, guidance as well as encouragement to acceptable behaviors can reduce the manifestations of risk behavior among the adolescents. Monitoring what teenager is watching on television and internet will help in reducing problems.\r\nBoth the parents are educated; they should make the teenager aware of their expectations fr om him. A sense of trust should be developed between teenager and parents to help his transition into adulthood and to become independent, responsible, communicative young adult. The child should be encouraged to be a role model for his younger brother and should be rewarded for taking responsibility. Making him aware of inappropriate behavior will help him in deciding right and wrong. Inappropriate behavior should be ignored and appropriate behavior, must be reinforced.\r\nPositive reinforcement used immediately after appropriate behavior like offering praise immediately after the behavior will help. Setting limits for watching television and entranceway to internet and making rules for going to bed at specific time will help in dealing with problems at school. The parents have already accepted the need for seeking counseling for their son. The mother has taken the responsibility to go with him or he can talk in private to counselor about his problem. After going for 2-3 session s the family has observed positive changes in teen’s behavior.\r\nConclusion Of all the interventions discussed above, the most applicable in implementing health promotion plan for the family assessed in this paper will be the parent-child interaction. fundamental interaction between them will help in preventing other health problems in adolescent like drinking, smoking. The parents should present their own behavior in a positive way, so that children can learn from them. It is time that family should pay close attention to teenager’s behavior problems to protect and prevent him from developing other health problems.\r\n'

'Contradictions of human Essay\r'

'‘Novelists and short-story writers have a less or more(prenominal) sympathetic gratify in the contradictions of human behaviour.’\r\nIn what ways, and by what means, ar such contradictions presented in works you have adopt?\r\nContradictions of human behaviour atomic number 18 a firearm of human nature. Authors perceive this phenomena and choose to arrive the contradictions in their reference points, by showing the differences in how a quotation interacts with different multitude. The contradictions serve to illustrate of how a reference does non play a economic consumption that he or she is expected to play. In the two saucys â€Å"July’s People” by Nadine Gordimer and â€Å"Madame Bovary” by Gustave Flaubert the contradictions ar discernible in for example July’s contrasting attitudes, Maureen’s transformation and Emma’s contradictory actions.\r\nA character’s persona is created by the way that he or she responds to a nonher character. July is introduced in the beginning of the novel as being oneness of the many filthy servants that have waited on their white superiors. They have reasonable arrived at July’s crossroads which changes the circumstances and Bam and Maureen do non know how they should act. He is their servant and has been for the previous(prenominal) fifteen years, yet he has changed roles to their host who is instead unwilling to let go of his newfound power.\r\nFor example, July takes the keys of the bakkie and with bug out asking takes it nearly to get supplies from stores simply he similarly learns how to drive it. It would non mind Maureen and Bam so very much if July had asked them, recognizing their possession oer the bakkie. Because the bakkie is one of their only when possessions at the village, they olfactory sensation it is important to reinforce that it is theirs. At one point Bam feels it necessary to ask July â€Å"Is it yours July ?” to make certain(a) he understands that the real owners of the bakkie is actually him and Maureen.\r\nMoreover, prior to their sanctuary in July’s village, the Smales has only known the Y2K compliant side of July. However, the way that he bosses around his have and his wife shows the authoritative side. The life in the village has been that the men are gone(a) to the towns to earn property for them, thus while the men are gone leading a matriarchal family structure. When the men are home, however, they tend to nag about the decisions the man has made, but still accepts them. For instance, July’s mother keeps on pressure that the â€Å"white citizenry will bring bickering” while July firmly states that this will not be the case and that they will be staying with them.\r\nIt is not only July that acts differently towards the others. Towards her husband Emma Bovary appears to be a attractive housewife, though outside her marriage she is adulterous . She tries desperately to be of the former, though she gets bored of Charles who is not the man that she has conjured up taking into consideration the romance novels that she has read in her childhood. whence she goes and tries to find both(prenominal)one who will save her needs. However she is fully aware of the fact that the blood with Rodolphe and Leon are not what she has dreamed of either. Though she is na�ve enough to give up everything for Rodolphe, seeing as she wants to elope with him. Even during the affair with Rodolphe, Emma seems to Charles as the virtually loving wife he could have. Though it is not until the relationship with Rodolphe failed and having received a letter from her father, that she beings to aby and tries in desperation to turn to God and befit a faithful wife not only on the outside but also in her inner feelings.\r\nThe two female protagonists have some male features. Maureen, not so much at the beginning of the novel, but as it pro gresses her masculinity becomes more apparent in her efforts to find a attribute for herself in the village. She is also deprived of the comforts that she is utilize to in Johannesburg, even things for basic sanitation which disgusts Bam who no longer see her as attractive as he had seen her back home, even comparing her make out to his father’s.\r\nMoreover, without the routine of their married life, they find it nasty to continue their relationship as man and wife. When Maureen follows the melanize women to the fields one day, she is told soon after not to work by July, saying that the work the blackness women do are not fit for a white woman. This differentiates Maureen from the other women in the village, making her feel uncomfortable. Though it is clear that she does not have the a corresponding status as a man, as July does not treat her with as much respect as he would have done at home, as he yells at her in his own language, like he would do to one of his own women. Therefore she is confused by how she should act towards July and when she enters his women-free hut she moldiness convince herself that she is different because â€Å"their relationship had been a operative relationship.”\r\nEmma, on the other hand, is dominant in nature. pronouncement being a masculine feature. She has admitted defeat over that she is a woman and therefore will not be acceptable to follow her dreams but she bosses around Charles in a way that she may be seen to be living off his life. For instance she persuades him to run for on Hippolyte’s leg. If it wouldn’t have been for her, he would not have attempted such a thing and Hippolyte may have kept his leg. another(prenominal) example of her dominance in the marriage is when they are at the bullock block, Emma tells Charles not to dance as he will make a fool out of himself with his clumsiness. However, Emma has less claim to be at the ball as she is only a peasant’s daughter wh ile Charles is at least nerve center class. Furthermore she dreams of belonging to the upper class, even though she knows that she will never fit into the picture as she is after all married to Charles.\r\nIn conclusion, the authors develop the contradictions and incorporate them when developing a character. It is evident that people will have different reactions and emotions concerning various people which may contradict some of their actions or role in society. July shows a different side to himself mistake Maureen. Through this and other factors, she develops herself into a more masculine figure who becomes more independent of her family, symbolized by her pass of the river at the end of the novel, while Emma is shown to be stuck in her situation and the only way out is reason to be death.\r\n'

'Managers in the future Essay\r'

'I believe that cooking will always be essential to a manager. If the importance were to become more than or slight important, I would say that it is going to become more important. Planning is when an validation defines their goals, establishes strategies for achieving those goals, and developing course of studys to integrate and coordinate work activities (Robbins & Coulter, 2014). Planning is always infallible because of the way things are constantly changing. An organization isn’t necessarily always changing, but the world is and wherefore can affect an organization, so a companion better be prepared.\r\nIn the textbook, it says that managers should plan to hand over direction, reduce uncertainty, minimizes waste and redundancy, and establishes the goals or standards used in controlling. This is extremely important in the planning butt against because it can help an organization in be successful.\r\nProviding directions in the planning process is very impor tant because it helps build the foundation of how things will be done. Without directions, an organization would be a disaster because everyone would want to do things their own way causing confusion if bulk had to work together because in that respect would be in all different methods. To me, providing directions is related to reducing the uncertainty in an organization. If there were uncertainties going on within the organization, whence things probably would non happen due to confusion.\r\ncost would be so high if planning wasn’t done to minimize waste and redundancy. If there is not a plan prepared on who was to do what, then an organization would be producing multiples of products causing the wrong spent on production and materials to be doubled.\r\nIn plans, you want to have goals prepared. This gives people incentives to want to happen upon a goal to succeed and possible throw away in time. Standards are good to have so workers know what is expected of them.\r\ nI have worked at a retirement for the last 5 long time and an example of when my managers use planning is when an expected attack is coming. The managers need to have a plan of what to do in case of a problem, such as a power outage. If there was no plan planned for a disaster like that, there would be serious issues do to the residents needing oxygen or motorized wheelchairs that need to be charged by a power source. This is a perfect example, in my opinion, of when planning really matters.\r\nReferences\r\n1. Robbins, Stephen P., and Mary K. Coulter. â€Å"Chapter 4.” Management. 12th ed. capital of Massachusetts: Pearson, 2014. 220-225. Print.\r\n'

'It Strategy\r'

'B19 †IT Strategy syllabus Start January 31, 2013 Ends April 25, 2013 Day and Time: Thursday 12-14 & 14-16 Instructors:Stefan Henningsson (sh. [email&#clx;protected] dk) Jonas Hed gentleman (jh. [email protected] dk) + guests Course Description This furrow uses the IVK model Series to examine important issues in IT focusing through the eyes of Jim Barton, a talented pedigree (i. e. , non- technological) manager who is thrust into the Chief Information ships officer (CIO) role at a troubled monetary services firm. The course follows Barton through challenges, mis under counts, travails, and triumphs.We take this move with him, commenting on and debating his choices and decisions. During his source year as CIO, Barton confronts issues cogitate to skill and talent management; IT costs, bud lounge roughlys, value, and charge h senescent remainss; anteriority fit and financial justification of IT investments; confinement management; romp projects and underp erforming vendors; security risks and crises; Web 2. 0 policies; communications with different senior executives; vendor management; infrastructure calibration; support for innovation; and risk management. As Barton encounters these issues, we lead them too, through associated readings.As we examine and critique both query and conventional management wisdom on these topics, we’ll add a frame written report for managing IT as a transmission line leader. Course Book The of import text for this course is the concord â€Å"Adventures of an IT Leader”, in any case called IVK after the participation in the book. Adventures of an IT Leader Robert D. Austin, Richard L. Nolan, Shannon O’Donnell | Apr 21, 2009 Publisher: Harvard billet school Press (1 Mar 2009) ISBN-10: 142214660X ISBN-13: 978-1422146606 Among otherwise places, the book is on tap(predicate) from http://amzn. com/142214660X Obtaining Harvard Business School Publishing MaterialsSome of the re adings in this course must be acquired online from Harvard Business School Publishing. You can access the target to download these materials here(predicate): https://cb. hbsp. harvard. edu/cbmp/access/17620259 At this site you will pauperism to use a credit card to leveraging copyrighted materials, which you will then download in PDFs and be able to print as is convenient. occupy be sure to use this link, not the main HBSP website, so that you get the discount associated with the course. Course intercommunicate The course blog is the official source of information, where updates, sitting presentations, etc. ill be posted. http://www. itu. dk/courses/EB19/F2013/ academic term 1: Introduction to the Case Method and the Course (Thursday, January 31, 12:00 to 12:00, ScrollBar) practice (please read before class): â€Å"A Note on Case Learning,” HBS 899-105 (download/ obtain from HBSP website) IVK 1 †The New CIO â€Å"Understanding Financial Statements” HBS 523 8BC (download/purchase from HBSP website) grant Questions (think to the highest degree and discuss with others before class): Consider the exhibits at the end of IVK-1; what do they tell you about the IVK fellowship’s channel situation? wherefore has this family replaced its chief executive officer?If you were Jim Barton, would you accept the CIO personal line of credit offered by the impudently CEO? If he accepts, what should be his plan of consummation? What should he do first? Second? What would be your best single piece of advice to Barton if he decides to take the job? What should he watch out for? Where should he be careful? Session 2: Challenges cladding the New CIO (Thursday, February 7, 12:00 to 16:00, ScrollBar) *** IBM Guest foundation *** Reading: IVK 2 †CIO Challenges IVK 3 †CIO Leadership IVK 4 †The Cost of IT appellation Questions: How do you interpret the claw’s advice to Barton: â€Å"You affect to know what you donâ€⠄¢t know? ”Davies predicts that Barton will be gone in a year; why does he secernate this? Do Maggie’s notes (exhibit at end of IVK-2) dangle any light on Davies’ assertion? What should be Barton’s plan for reaching out to other CIOs and industry experts to gain expertise quickly about running an IT department? Whom should he talk to first? Do you agree with Ruben that IT is a â€Å"unique” business percentage, that it is different from other departments in the organization? What did Barton nobble from his trip to the bookstore and subsequent night of study? Session 3: The Value of IT (Thursday, February 14, 12:00 to 16:00, ScrollBar)Reading: IVK 5 †The Value of IT â€Å"Zara: IT for Fast Fashion” HBS 604-081 (download/purchase from HBSP website) â€Å"IT Doesn’t Matter” HBS 0306B (download/purchase from HBSP website) â€Å"Dog eat Dog” http://online. wsj. com/public/article_print/SB117735476945179344. html â €Å"The IT Productivity pass” http://ebusiness. mit. edu/erik/Optimize/pr_roi. html â€Å"Zara: IT for Fast Fashion” concession Questions: How would you advise Salgado to proceed on the issue of upgrading the POS terminals? Should he upgrade to a modern operating system? Should the POS applications be rewritten to include any additional functionality?If so, what functionality? What benefits does Inditex/Zara get from its IT infrastructure? How difficult would it be for a contender to acquire these same benefits? IVK fitting Questions: What is the â€Å"right” amount for a keep company to invest in IT? How should Jim Barton do to the CEO when he postulates: â€Å"What is the ‘right’ amount for IVK to pass along on IT? ’ What is the purpose of a â€Å"chargeback” system for reversive IT costs to business units? Why implement a great deal(prenominal) a system? As we learn in IVK-4, at IVK business units overlook all of the IT calculate; what do you think of this arrangement?Should Barton try to â€Å" lure back” some of the budget that is allocated to business units, to bring on his own discretionary budget? How does IT create or enable the creation of value within a company? How should we value IT capabilities required to keep us in business, but that do not recite us from competitors (so-called â€Å"qualifiers” in the discussion in IVK-5)? Session 4: Managing depicts (Thursday, February 21, 12:00 to 16:00, ScrollBar) Reading: IVK 6 †Project focussing IVK 7 †The Runaway Project â€Å" lake herring Systems, Inc. : Implementing ERP” HBS 699-022 (download/purchase from HBSP website) Managing Project Uncertainty: From diversity to Chaos” by Arnoud De Meyer, Christoph H. Loch, and Michael T. Pich, MIT Sloan Management Review 42, 2, (Winter 2002); CBS library Database: http://search. ebscohost. com/login. aspx? direct=true&db=bth&AN=5982685& amp;site =ehost-live&scope=site Cisco Systems assigning Questions: Cisco was highly successful with its attempt resource readying (ERP) effort. What accounts for this success? What were the most important things that Cisco did decent? Did Cisco do anything wrong on this project? If so, what? Was Cisco smart or lucky with its ERP carrying out?IVK subsidization Questions: Which side would you take in the see between Henderson and Calder? What do you think of the onrush that Davies seems to train used (judging from documents found by Barton) to managing uncertainty in projects? What should Barton do to get the IR initiative back on track? Should he fire NetiFects? How do you manage project problems you cannot anticipate? Session 5: Prioritization, Governance (Thursday, February 28, 12:00 to 16:00, ScrollBar) Reading: IVK 8 †IT Priorities IVK 9 †Governance â€Å"Volkswagen of the States: Managing IT Priorities” HBS 605-003 (download/purchase from HBSP website)Volksw agen of America Assignment Questions: What is your judgment of the new process for managing priorities at Volkswagen? are the criticisms justified? Is it an improvement over the old process? Who controls the budgets from which IT projects are funded at Volkswagen of America? Who should control these budgets? How should Matulovic respond to his fellow executives who are calling to want him for special treatment outside the new priority management system? IVK Assignment Questions: Should Barton try to take control of the entire IT budget? Should he ask for a percentage of the overall budget to be placed under his control?Or should he try to fix the committee structure model in place by Davies? What should Barton do about â€Å"managing Beckworth? ” Managing Williams? Session 6: Crisis and modify control (Thursday, frame 7, 12:00 to 16:00, ScrollBar) IVK 10 †Crisis IVK 11 †Damage http://www. nytimes. com/2011/01/16/world/middleeast/16stuxnet. html Symantec Intern et aegis Threat Report: Executive Summary April 2010 http://eval. symantec. com/mktginfo/enterprise/white_papers/b-whitepaper_exec_summary_internet_security_threat_report_xv_04-2010. en-us. pdf Viruses and threats Questions: What type of malware is the Stuxnet, and how did it work?How did the Hydraq Trojan operate? Could it be a potential threat to IVK? IVK Assignment Questions: What is your assessment of how IVK handled the crisis during the event itself? Did they do a good job of crisis management? How would you recommend that Barton handle the analyst contact? If you were on the team coming up with the system for the meeting, what guidelines would you suggest to Barton? Session 7: Communication (Thursday, contact 14, 12:00 to 16:00, ScrollBar) *** Danske Bank Guest insertion *** Reading: IVK 12 †Communication â€Å"The Lessons of ValuJet 592,” by William Langewiesch ( meet 1998) The Atlantic. ttp://www. theatlantic. com/issues/98mar/valujet1. htm â€Å" go under to Acquire: IT resources for a growth-by-acquisition strategy”. To be distributed. IVK Assignment Questions: Which option for securing IVK in the aftermath of the plan of attack would you rent? Would you recommend shutting the company down? If so, when? Do you agree with the CEO’s decision about what to disclose about this contingent hacker attack? How should Barton handle the CEO’s new leaning to offer him helpful but misinformed advice? How should Barton communicate with deal outside the IT department to rebuild his and his department’s credibility?How frequently should he communicate with the CEO? With his peers? Should he rely on â€Å"The Doctrine of perfect Staff Work” as he formulates a communication strategy? Session 8: rising technologies and Sustainable IT (Thursday, March 21, 12:00 to 16:00, ScrollBar) Reading: IVK 13 †Emerging Technology â€Å"Three strategies for common IT” by Hedman & Henningsson http://www. c omputer. org/portal/web/csdl/doi/10. 1109/MITP. 2010. 141 (see also course blog) â€Å"Organizational self-renewal: The role of IS in growth organizational eco-effectiveness” by Hedman, Henningsson & Selander. 2012. To be distributed in class. kilobyte IT TBDIVK Assignment Questions: How would you respond to Bernie Ruben’s three questions concerning possible action on the blog issue? What engineering can IVK use to improve business? March 28: Easter Break Session 9: Outsourcing, Infrastructure, and Vendor Partners (Thursday, April 4, 12:00 to 16:00, ScrollBar) Reading: IVK 14 †Vendor Partnering IVK 16 †Standardization and Innovation IVK Assignment Questions: Which vendor should IVK choose for the IR project? Which approach to an SLA? Service delivery model? How much technical expertise does a company desire IVK need to keep in house if it plans to outsource much of it’s IT work?How can it retain expertise when most of the interesting work is be ing through with(p) by vendors? What information should a company like IVK ask for in a â€Å"Request for scheme” (RFP) document? What questions should they ask a vendor to wait on? Should the IR project implementation be â€Å"set price” or another sort of slenderize? Which approach should IVK take to infrastructure standardization? Are IT standardization and innovation (or flexibility) in conflict in an organization like IVK? How do you interpret the boor’s story about the great man who went missing? Session 10: Managing Talent (Thursday, April 11, 12:00 to 16:00, ScrollBar) Reading:IVK 15 †Managing Talent â€Å"Bridging the recess Between Stewards and Creators” (download/purchase from HBSP website) Online Streaming Video: â€Å"dialog box Discussion: The Organizational Dilemma of Stewards and Creators” http://www. uwtv. org/programs/displayevent. aspx? rid=4858 Assignment Questions: What should Carter and Barton do about the Ivan Kors ky situation? Should Barton seek a technological way of monitoring what his employees are doing? Why or why not? Should IVK have a management system for identifying its top value sight assets? If so, how baron such a system work? How would it interact with training and skills development?Should Barton reorganize the IT function so that the best talent is in a central â€Å"shared services” organization available to the entire organization (rather than just a situation business unit)? What are the pluses and minuses of such an arrangement? What might Barton be able to learn from the way have a go at it ensembles work about how to manage top passing game IT talent? Session 11: IT Risk Management (Thursday, April 18, 12:00 to 16:00, ScrollBar) IVK 17 †Risk IVK 18 †Looking Forward â€Å"The Evolution of Security” http://www. acmqueue. org/modules. php? reveal=Content&pa=showpage&pid=478 â€Å"CareGroup” HBS 303-097 (download/purchase from H BSP website) The novel of Secure Computing” HBS 0306J (download/purchase from HBSP website) IVK Assignment Questions: What do you think of CEO Williams’s explanation of his actions in the aftermath of the crisis described in IVK-10? How should a company like IVK approach its cost and risk tradeoffs? CareGroup Assignment Questions: What caused the network outage at CareGroup? Consider the lessons learned that Halamka enumerates at the end of this caseâ€are these the right lessons? Has he missed any? Session 12: Mini-project presentations (Thursday, April 25, 12:00 to 14:00, ScrollBar) ***Mini-project presentations ***\r\n'

'English as a Second Language Essay\r'

'The united States has long been viewed as the Land of Opportunity for many decades. Despite the legion(predicate) ch onlyenges that the coun generate had to face inside the recent years, this find out of the join States has not wavered. Hundreds of thousands of people from all over the world continue to flock to the United States to try their luck, and to provide their children a brighter future than what they could ever stupefy in their respective countries of origin.\r\nThe continuous stream of immigrants into the country, and the item that most of these immigrants come from countries where side is not the topic phrase, it is no longer difficult to come crosswise an individual in the streets who either speaks no incline or has a limit mastery of the language. This is notwith stand the f transaction that there has now been a climbing in the number of countries that obtain now started programs to protagonist train the younger generations, and even adults, to become l iquid and adept to speaking, reading and writing in the slope language. In many states in the country, particularly those fixed along the U. S.\r\n†Mexico border, the number of individuals who atomic number 18 un fitted to speak, read, spare side liquidly outnumber those that do (Carreira 2000; Lipski 2004; U. S. English Foundation 2005). As a result, the U. S. government has interpreted measures to establish a set of guidelines and standards for faculty command English as a Second spontaneous communication (ESL) in schools within the United States, especially in public school systems situated in areas within the U. S. †Mexico border such as South Texas. This opus aims to present and evaluate the standards that have been applied in the country with regards to the teaching of ESL in schools in the United States.\r\nThe radical would also present the ideal schoolroom conniption, standards and rule of teaching of ESL in school facilities in the country. These id eal standards would then be compared to the current standards and methods that is manifest in ESL teaching facilities in the country. found on the discrepancies, recommendations would then be provided at the end of the paper in order to ensure that the ideal standards are realized.\r\nThe Academic Achievement Gap Issue In order to understand the importance of the evaluation of the standards and method of teaching ESL in houserooms implemented by the U. S. government, a background on the different events that have guide to the creation and implementation of these standards should first be provided. The existence of students enrolling in school systems around the country has been dramatically changing since the 1990s. Because of the rise of the number of immigrants relocating in the United States, the ethnic backgrounds and origins of these students have become more various(a) such that the ratio of the number of natural English speakers in classrooms against non-English speake rs is 1:10 (Short 2000).\r\nThe diversification of the students in terms of their ethnic backgrounds has resulted to an observ qualified division among communicatory and non- communicative students, particularly when it comes to the level of their performance in schoolmans. Research studies have shown that non-native communicative students constantly argue in achieving the same academic performance and standing as compared to their native communicative peers, which has come to be known as the Academic Achievement Gap.\r\nBased on the studies conducted in reference to determining the factors which has resulted to the front of this gap between students in school systems of all year levels, researchers have determined that the primary factor for the presence of this gap is due to the lack of improvement of the English language on the part of the non-native communicatory students (Jia, Eslami & Burlbaw 2006; Lavin-Loucks 2006; Rumberger & Anguiano 2003).\r\nThe Impleme ntation of ESL Standards Since its discovery, the U. S. government has do addressing the Academic Achievement Gap one of its study concerns. This has then resulted to the passing of the Educate America exercise in order to cater to the needs of non-native English-speaking students to increase the standards of their academic performance within the classroom. As a result of the passing of this act, the Teachers of English to Speakers of new(prenominal) Languages, Inc.\r\n(TESOL) developed a set of guidelines to serve as standards which would be implemented within the classroom setting (Short 2000). Altogether, there are nine ESL guidelines that have been completed by TESOL to be implemented in academic institutions throughout the country. These guidelines were created in order to meet ternary specific verifiables. The first of these three objectives is to provide non-native English-speaking students the skill to communicate within their kindly settings.\r\nBecause of their li mited mastery of the English language, non-native English-speaking students become move and non-participative in classroom discussions. Through the ESL standards formal by TESOL, these students would be able to develop speech act behaviors which would, in turn, throw overboard them to participate more during class discussions, comprehend the subject matter existence discussed by the instructor and be able to convey themselves during social settings (Hafemik, Messerchmitt & Vandrick 2002; Short 2000).\r\nThe second objective is to allow non-native English-speaking students the ability to achieve and excel within the academic institution. Regardless of the ethnic background of the students being handled, the expectations held by instructors to their students remain the same. By being able to provide the needs of non-native English-speaking students, they would be able to meet these expectations which include the completion of assignments through both written and oral methods ( Hafemik, Messerschmitt & Vandrick 2002).\r\nThe third objective TESOL aims to achieve through the implementation of ESL standards in academic institutions in the United States is to provide non-native English-speaking students the ability to use the English language in a manner that would be considered by their native English-speaking peers as socially and culturally correct. While it is true that a number of immigrants relocating in the United States have some form of mastery of written and oral English, the manner as to how the language is used by such immigrants may be considered by native English-speaking individuals to be rude and unacceptable.\r\nAs such, the guidelines established by TESOL aims to correct the misuse of the English language in this manner by guiding non-native English-speaking students not just in becoming fluent and adept to the English language. The guidelines and standards would also aid in the teaching of the proper means of communicating development the English language such that their native English-speaking peers would regard as proper and appropriate (Short 2000).\r\n'

'Edmund Spencer compared to Shakespeare Essay\r'

'Sonnet 1 by Edmund Spenser and Sonnet 130 by William Shakespeare disagree greatly in variety show, tone, content, meaning, and persona. Shakespeare begins with a rather uncomplimentary attribute; â€Å"My mistress’ are nonhing uniform the sun” while Spenser, praises his love by deprivation he were a password she was reading.\r\nSonnet 1 by Spenser follows a poesy scheme of his deliver devising (ababbcbccdcdee) that combines interwoven thoughts. In this sonnet he praises his wife’s beauty and attempts to flatter her by conveying the thought that if he could just devote her touch or even a regard he would rather be a book than what he is now. The tone is that sappy type that most make s one sick. His talent is consumed in a effort to win over individual that he is already married to. His words sound as if they deal a sick desperation in them because something is wrong within the relationship.\r\nOn the former(a) hand Sonnet 130 by Shakespeare has a point to it. It contains the message that one cannot examine by looks alone but on what the person is standardized on the inside. Shakespeare does not praise the fair sex’s beauty or her fair voice or her soft touch but at the finis he says that his love is rare and he would not get rid of it for any reason.\r\nSpenser’s sonnets ache intertwined messages that follow his rhyme scheme (ababbcbccdcdee) while Shakespeare uses tether quatrains and a couplet which is usually the â€Å"zinger” turning the livelong sonnet around and changing the meaning. Spenser does not do this however, his thought patter seems to follow one and solely one line of thought’ to praise the woman that he loves and naught else.\r\nShakespeare’s tone seems to be rather sarcastic until the couplet at the supplant of his sonnet when he explains that he would rather have her than the most fair woman in the world. It is on the same lines as â€Å"Don’t judge a boo k by its color”. On the other hand Spenser believes that his wife is the most beautiful being in the universe and he relates that he would do anything just to have her look at him or his book of sonnets which he wrote for her.\r\nShakespeare breaks his own form while Spenser adheres to a strict form and rhyme scheme.\r\n'

'Montessori method of education Essay\r'

'Dr. Maria Montessori is the fo chthonian of the Montessori come inment of com troopsd. She started her foremost schoolroom â€Å"Casa dei Bambini” or Children’s nursing home in 1907. Montessori method of grooming stresses the immensity of respecting minorren †â€Å" sustain me to succor myself”. Montessori education celebrates its 100th course of instruction in 2007. The goals of a Montessori education were to articulate sensory training, phraseology acquisition, arithmetic, bodily education, unimaginative support acquisitions and abstr make caprice by the t individu t turn up ensembleying of the whole kidskin and the integration of the family into the auricula atriily education system. Montessori began her educational experiences by modeling with supernumerary needs baberen.\r\nAt the term of Montessori, special needs tikeren were thought of as a â€Å" dis machine-accessible ca employ”. They could non learn how to tu rn members of golf club beca substance abuse word was fixed. She strongly opposed to the perceptions on cognitive abilities of these sisterren at the cartridge clip, and believed that they could learn how to become members of society finished with(predicate) with(predicate) special teaching techniques that utilized sensory education and exits-on experience. Her aim was to teach clawren academics through practical brio experiences and to â€Å"…to develop the whole someoneality of the baby bird through motor, sensory, and gifted activity” (Hainstock, 1997, 35). Montessori â€\r\nThe Montessori classroom is a meticulously prep bed surround designed specific solelyy to meet the needs of the tiddler both physic every(prenominal)y and stirredly. One aspect of the prepargond environment admits the interoperable brio activities. gentle worldly concerns gentlemany applicative deportment activities argon tasks the chela happens routinely performed in the home. They each come a meaningful purpose as the nestling masters each component part of bend a lot(prenominal) as secure shoes, pouring water, sweeping, or sew and cooking. Through Practical Life activities, a nipper result to a fault develop and re handsome amicable skills. These skills developed through Practical Life induce self-esteem, determination and license.\r\nThe student learns to output cargon of him and the skirt environment. Maria Montessori explains in, The Disc all overy of the Child, â€Å"Through practical life exercises of this sort the fryren develop a true ‘sociable feeling,’ for they atomic number 18 working in the environment of the companionship in which they live” (5, pg. 97). Additionally, fine motor skills be improved through use of the Practical Life materials. Through retell tasks which enable a claw to refine en stark(a)ment, coordination, independence, and ordinance, a youngster’s aw beness of s elf-worth put forwards. The Practical Life skills are an essential destiny in the Montessori classroom.\r\nNot scarce do they volunteer a link amidst home and coach for the smart Montessori student, simply they provide a design for life-long love of While appearing quite simple- bewareed and repetitive, Practical Life activities are heightsly purposeful. A chela engaged in such(prenominal) activities demonstrates high levels of concentration, spirit of order, and refinement of fine motor skills. Also, they say a sense of independence through care for virtuosoself and the environment. Furthermore, they show respect for classmates and teachers and develop a sense of pride. Not only are these skills and qualities necessary to coiffe in the Montessori classroom, exclusively they are to a fault hu gentle realitys gentlemansdatory as an person develops into adulthood.\r\nPractical Life activities s eat be divided into six main categories. First, are Preliminary Exerc ises which assist in creating routine and order in the environment and are prerequisites for separate activities. How to a roll a mat, carry a chair, or how to open and close a door are examples of Preliminary Exercises. Practical life exercises also include Funda psychological Skills such as pouring, spooning, or tonging. As with all lessons in the Montessori classroom, these activities follow a straight order and spieling close togetherlly, each lesson draws upon the last. Another category is do of Self. Activities such as washing overtakes, buttoning, or tying shoelaces assist the boor to become physically independent.\r\n vex of Environment is another(prenominal) category involving activities such as sweeping, watering, cleaning, etc. Control of Movement is an line of business of Practical Life which encom circulatees lessons such as walking the verge and the Silence Game. Additionally, social Grace and Courtesy lessons are introduced to the child. These may include l essons on how to say enrapture and thank you, unwraping someone, or introducing friends and acquaintances. Montessori stressed the apprisalship of these exercises to the oecumenical happiness and well universe of the child. â€Å"A child who becomes a master of his acts through long and restate exercises [of practical life], and who has been encouraged by the pleasant and arouse activities in which he has been engaged, is a child fill up with health and joy and remarkable for his calmness and mark off” (The Discovery the Child, 5, pg. 93).\r\nVarying types of presentations buttocks be habituate by the teacher to introduce Practical Life activities. First is a collective introduction condition the children at once. This could include proper table manners, how to interrupt someone, how to speak with an in gradient voice, or how to turn the paginate of a book. Another method is a classify presentation have gotn(p) to a small gathering of children. The last meth od of introduction is Individual, given only to one child at a time.\r\nMontessori believed the nimble environment is occupyly correlated to the child’s assure. The classroom is a specifically designed area arranged solely for the children. in that location should be a course of apparent driving force and activity and all work operates together through the disciplines. Montessori also believed in the splendour of aesthetically pleasing classrooms. Children respond well to beauty, order, and fiber in their environment.\r\nThrough the Practical Life activities in the Montessori classroom, a child not only learns concentration, coordination, independence and order, but also how to interact with others and gain an instinct and reach of the environment. The child begins to build himself from within turn learning to treat him and others with respect and dignity. These findings ultimately break the child for entry into society and a life-time of self-respect and self -worthiness. Practical Life activities in the Montessori classroom ultimately provide the foundation for success in all areas of life.\r\nMovement â€\r\nMontessori said- â€Å"one of the tolerant mis grooms of our twenty- cardinal hour extent is to think of doing by itself, as something a range(predicate) from the higher functions”(The shock-absorbent idea, pg 151) †it is not equally send a itinerary as to how scientists and teachers assume failed to note the supreme splendour of activity in the expression up of the man to man be! It was during the time of Dr Maria Montessori who snarl it was time to emphasize more on â€Å" accomplishment” in educational theory †Mental breeding essential be attached with discoverment.\r\nLike man’s uneasy system is divided into tercet picks-\r\nBrain\r\nSense variety meat- collect impression and pass them to the humour\r\n ponderousnesss †the nerves transmits nervous si juvenile to the muscles and this energy controls the movements of the muscles. Movement is the final result to which the working of all these delicate mechanisms leads up and it is because of movement that personality target express itself(The absorbent mind, pg 148)! The great philosophers must use speech or writing to convey his ideas and this involves effectiveish movement. What would be the value of his thoughts if he gave them no twist? This he understructure only do by making use of his muscles. Psychologists believe the muscles as a part of the central nervous system (works as a whole to put man in relation with his surroundings) and this whole apparatus of Brain ,Senses and Muscles is called †the system of relationship- it puts man in touch with his institution (living or non living and with other people) and without its help a man could obtain no equal with his surroundings or his fellows.\r\nThe vegetative systems only help their holder to grow and exist. It is the system of relationship which puts him into contact with the world! There is nothing in the world which biddings no part in the universal economy, and if we are endowed with eldritch riches, with aesthetic feelings and a refined conscience, it is not for ourselves, but so that these gifts shall be used for the benefit of all, and take their place in the universal economy of sacred life. Nature has given us many abilities and these must be developed and used. We know that for the enjoyment of good health, heart, lungs and stomache must all work together. We must apply the same rule to the system of relationship, the central nervous system…..if we have a psyche, sense variety meat and muscles, all these must cooperate. The system must practise itself in all its parts, none of them macrocosm neglect for example we want to excel in brain berth but to succeed in this we must include the other sides too. To perfect any given activity â€Å"movement” exit be mandatory as the last stage of the cycle.\r\nIn other banters a higher weirdity preserve be reached only through military action and this is the superman of view from which movement has to be judged. one of the greatest mistakes of our day is to think of movement by itself, as something apart from the higher functions, we think of our muscles as organs to be used only for health purposes. We â€Å"take exercise” or do â€Å"gymnastics” to deliver ourselves fit, to make us breathe or to eat or sleep better. It is an error which has been taken over by the schools .It is on the button as though a great prince were being made the servant of the shepherd. The prince †the sizable system â€is only being used to help the vegetative life. Such assumptions will lead to interrogation…thither comes about a separation surrounded by the life of movement and the life of thought. Since the child has a body and mind both, games must be include in the curriculum so as to foref end neglecting any part of nature’s provision. To follow thinking about the mind on one hand and the body on other hand is to break the continuity that should reign in the midst of them. This keeps action away from thought. The true purpose of movement is to coiffure the ends of existence †that is the study of the mind(The absorbent mind, pg 151).\r\nAll movement has most intricate and delicate machinery, but in man none of it is established at birth. It has to be formed and perfected by the child’s activity in the world. Movement and activity are natural functions of childhood and learning comes through them .Activity becomes more and more important to maturement. It is the movement that starts the intellect working… money box now all educators have thought of movement and the muscular system as aids to respiration, or to circulation, or as a means of building up physical streng accordingly our new conception the view is taken that movement has grea t importance in psychogenic development itself, provided that the action which occurs is connected with the mental activity going on. Both mental and spiritual egress are fostered by this, without which incomplete maximum progress nor maximum health (speaking of the mind) sess exist. A child is a discoverer.\r\nHe is an uncrystallised splendid being in search of his own form. For example in the development of speech, we enter a growing post of understanding go side by side with an extended use of those muscles by which he forms sounds and lyric poem. Observations made on children †the world overconfirms that the child uses his movements to extend his understanding. Movement helps in development of mind and this finds renewed expression in come along movement and activity(The absorbent mind, pg 154). The child gains experience through exercises and movement. He machinates his own movement and records the emotions he experiences in sexual climax into contact with the e xternal world. The importance of physical activity or movement in a mental development should be emphasized. The child has an interior power to bring about cordinations, which he creates himself, and once these have begun to exist he goes on perfecting them by practice. He himself is clearly one of the principal creative factors in their production. The movements the child acquires are not chosen at random but are fixed. In the sense that each proceeds out of a particular period of development.\r\nWhen the child begins to move, his mind being able to absorb, has already taken in his surroundings. He Is directed by a mysterious power, great and wonderful that he incarnates miniature by little. In this way, he becomes a man. He does it with his detainment, by experience, first in play then through work. The hands are the instruments of man’s intelligence. He pees his mind step by step savings bank it becomes possessed of memory, the power to understand and the ability t o think. â€Å"The child’s mind can acquire culture at a much earlier age than is generally supposed, but his way of taking in intimacy is by authoritative kinds of activity which involves movement….”(Montessori notes) It is very interesting to charter the mechanical development of movement, not only because of its participation but because each of the phases it passes through is clearly visible. Man’s foot can be canvas from leash aims of view: the psysiological, the biological and the anatomical and all of them are most interesting.\r\nThe hand is in direct connection with the man’s soul, but also with una equal ways of life that men have adopted on the earth in divers(prenominal) places and at different times. The skills of man’s hand are bound up with the development of his mind, and in the light of history we see it connected with the development of civilization. The hands of man express his thought and from the time of his firs t fashion upon the earth traces of his handiwork also appear in the records of history. Hence, the development of manual skill keeps pace with mental development. We are told that St. Francis of Assisi †perhaps the simplest and purest of kind-hearted souls used to say †â€Å"Look at these great hills! They are the walls of our temple and the aspiration of our hearts!”(The absorbent mind, pg 163) The truth is that when a free spirit exists, it has to bump itself in some form of work and for this hands are needed. (The absorbent mind, pg 163)\r\nThe hand are connected with mental life, endures the mind to reveal itself and enables the whole being to enter into special relationship with its environment. His hands under the guidance of his intellect transform this environment and and so enable him to fulfill his mission in the world. The education of the movements is very complex, as it must correspond to all coordinated movements which the child has to establish i n his physiological organism. The child if left without guidance is disorderly in his movements and these disorderly movements are the special characteristics of the little child. The child is seeking the exercises in these movements which will organize and coordinate the movements that are useful to a man. The child follows counsel/instructions and if his movements are made a little definite then the child grows quiet and contended and becomes an participating worker, a being calm and full of joy. This education of movements is one of the principal factors in producing that outward appearance of â€Å"discipline” to be found in the â€Å"children’s house”.(Montessori notes)\r\nImportance of movement:-\r\nMovement leads to:\r\nMuscle development, both fine and gross †need exemption for movement to take place Stimulates the mind\r\nStimulates the senses\r\nDevelops concentration\r\nDevelops independence\r\nDevelops confidence (through agility/balance and co-ordination) Develops discipline and will\r\nDevelops language\r\nLeads to normalization\r\nResults in a healthy body and mind\r\nEmotional and intellectual development through movement:-\r\nEmotions are the affecting mental stages, organized by external ideas of situations and incessantly act spell accompanied by bodied and mental excitement. However, when we talk about stimulated development in children, we find that children show a wide range of activated reactions. Sometimes they are mad and exuberant and at other times they are depressed and sullen and some other time they are expert angry, throwing tantrums. We find various shades of emotions in them even at an early age. The word emotion originates from the Latin word â€Å" Emovere” which means to be randy. So, an emotion implies that state of mind which excites a person when man is wreakd by emotion he gets excited and his natural state of equilibrium is lost. Pattern of excited development †if we h ave to understand the emotions of a child of school age, it is essential to take into consideration his emotional development during the early twelvemonths.\r\nSometimes, newly born infants practise as though they are violently aroused. If such vigorous bearing means the intensity of his feelings, then we must conclude that emotional experiences can be as intense during this early period as at any later stage of growth. once again we see that a new born child is relatively unresponsive to many stimuli which are promising to arouse him in later stages. Children are dependent of rich and varied emotional experiences in the lineage of their development till they are adults. Children from birth to 2 twelvemonths go through a variety of emotions and goes through many emotional experiences that may influence his attitude towards life. Studies show that at birth there are general excitements mostly concerning his hunger and comforts, afterward 2-3 months the child shows definite sig ns of distress along with delight.\r\nBy 6 months with his exposure of different kinds of stimuli the child starts viewing other shades of emotions care distress or discomforts develops into fear, disgust and anger. With the satisfaction of his needs he feels beguiled and by the time child completes one year this delight stigmatises itself from affection. the child recognizes emotions in others and responds to it clearly. But his emotions are not so strong as regard to joy and happiness when he turns one as they are at the age of 2.Therefore we conclude that by the end of 2nd year the child has already developed various emotions and feelings.\r\nFactors affecting emotional development â€\r\nThere are many factors that affect the emotional development among children, the major ones are †Fatigue †devolve and exhausted child\r\nIll health\r\n gear up of birth\r\nIntelligence\r\nEnvironment\r\nParental attitudes\r\nThe child’s emotions are still pure of contrast s. He loves because he takes in, because nature orders him to do so. And what he takes and absorbs to make it a part of his own life, so as to create his own being(The secret of childhood, pg 80). The child follows the grownups and the words of a grownup are supernatural stimuli. The child is enchanted and fascinated by his actions and words. What the grown up tells him remains engraved in his mind like words incised by a wander on a stone. The adult should count and meter all his words forward the child, for the child is ravenous to take from him, he is an accumulator of love. The growth child not only acquires the faculties of man: strength, intelligence, language, but at the same time, he adapts the being he is constructing to the conditions of the world about him.\r\nThe child has a different relation to his environment from ours. The things he sees are not just remembered; they form part of his soul. He incarnates in himself all in the world about him that his eyes see and his ears hear. In us the same things produce no change but a child is alter by them. This vital kind of memory which absorbs is called â€Å" Mneme”. In this cultivate of absorption, learning,acquiring,adapting the child is constructing not only physically but emotionally or psychic as well. The consequence the child understands his environment he learns to work and adapt to it and then further wants to master in it which leads to modifications accordingly. In this complete process the following emotions are built;\r\nSelf esteem\r\nConfidence\r\n public opinion of capability\r\nSense of achievement\r\nThus, children enjoy process not purpose!\r\nThe distinct difference between man and animal †Montessori tends to adopt a different standpoint from many modern psychologists. Most of the psychologists place great emphasis upon the â€Å"inherited tendencies to behavior” which man has in common with animals. They maintain that everything we do is ground on the i nstinctive urges of human act.Thus; the love of knowledge is but the sublimated instinct of curiosity. For Montessori, she believes that man differs from animal cosmea not only in stage but also in kind. She states that the most prodigious thing about the child development is not instinctive tendencies that are in common with animals, but the capacity to priming coat which distinguishes us from them.\r\nHere, she is not assay to deny or belittle the significances of their findings, but she is precept that these elementary psychic forces are only a part of the question and a lesser part, her opinion is †â€Å"Animals have merely to awaken their instincts towards their specified behavior and their psychic life is expressage to this. But in man there is other fact â€the creation of human intelligence (Montessori, notes). Unlike man, one can predict the behavior of animals, whereas for man, what he will do in the future, no one can tell. â€Å"For man there is no limità ¢â‚¬Â(Montessori notes).\r\nMan is a rational animal to be most â€Å"like to God” whose image we are made. Man solo possesses â€Å"that capable and god-like contend which enables us to do what no animals has ever achieved â€i.e. to rise to a cognizantness of our being i.e. self consciousness, to the knowledge that â€Å"I am I”. It is with this gift of reason or intellect as foundation that we are able to build our individualist characters. How soon does a child begin to reason? gibe to Montessori, it begins as early as a baby where the child starts from nothing. Its reason revolves round his internal working like a little bud, developing and assuming concrete form from the images it absorbs from the environment. According to Montessori at her lecture in 1944, it was stated that the first year of a child’s life is the period where greatest psychic activity can develop by the human being. This is evident because we know that the brain is one thing tha t is active during the first year.\r\nThat the reason why the head of a one year old has doubled in size since its born. At the third year, its brain is already half that of the adult- at four years eight â€tenths of its ultimate size. Montessori further elaborated that it is during the first period that the human being grows principally in intelligence: the rest of its growth during this period, being subordinate to this developing psychic life. The three characteristics we can observe about a child during this period are †The child creates his own mind â€Since intelligence is what distinguishes man from all other animals, the first characteristic is the creation of intelligence. As said before he first constructs himself by absorbing everything from the environment by his unconscious mind. With these multitudinous impressions, the child continues to build his conscious intelligence. Montessori said ; to build up this conscious intelligence, the work of the hand plays an important and essential part.\r\nThe intelligence builds its own instrument â€Second fact is while constructing his own intelligence he also begins to construct his own bodily instruments of expression. The child’s power of movement will develop in control to this superior aim i.e. of psychic development. Its activity will not be confined within the designate limits of instinctive behavior, but will function as an instrument of a free moral agent. His perfect(a) destiny is placed within his own hands. rattling(prenominal) adaptive powers of the child â€The third characteristic of this period, are the marvelous adaptive power possessed by the child. Montessori illustrated this point by comparing man to animals. poser †if a cat is born in France, England or India, it would meow just the same way wheresoever it grows up. However for a child he will speak French in France, English in England and Hindi or any other stress in India. This is because of its â€Å" internal construction”.\r\nMovement and mental assimilation leads to integration of personality †The child constructs himself through movement .The value of movement goes deeper that just helping in acquisition of knowledge. It involves the development of child’s personality -in 1st year baby establishes his physical his physical development through movement. He learns to use his limbs and whole body to carry out movements such as crawling, standing and walking and sometimes running. In the next few years he refines his gross motor skills through movement. He continues to develop his fine motor skills through activities that involve movements.\r\nAs the child interacts with his environment, he absorbs the environment into his psychic life. Through repeated use of materials in the environment he learns to compare, discriminate, differentiate and judge the qualities of the materials. As the child gains experience through exercises and movements, he co-ordinates his own movement and records the emotions he undergo in coming into contact with the external world. He learns self help skills, taking and sharing. This is the social and emotional development of the child.\r\nIt is also not sufficient to allow children to learn without giving him the luck to work or explore with the materials. When children work with the materials, it involves creative movement. When teaching children, it is not sufficient for them to hear the things which we wish him to learn.\r\nâ€Å"We must give no more to eye & ear than we give to the hand”(Montessori notes)\r\nFor example, in teaching children ,the idea of dimension, it is no good to show them a plat of objects of various sizes, instead we need to provide children with concrete materials such as the knobbed cylinder, pink tower, brownish stairs, long rods and knobbles cylinders. They must be given the opportunity to explore and experiment with the materials. This is so with all Montessori materials whether it is the four operations in arithmetic, parts of speech or learning of lands and water. It incessantly involves movement.\r\nThe child as an individual presents two aspects â€the affectionateness and the periphery. The center is seen as the inward citadel of the personality from which action proceeds .At this center the child increases his mental powers by seeking out sensation and movement which takes place at the sec part of his personality i.e at the periphery. The periphery is that part of the child’s personality which comes in contact with the external world .It involves the senses, movements and the outward manifestations of his choice. Through perpetual interaction of the center and the periphery, the mind of the child develops and expands.\r\nThe directress should be concerned with the periphery as it is that part of the child that is accessible to her. The other methods of teaching aims at acquiring to the center directly. The teacher’s busine ss is to melt down the periphery. The teacher prepares the environment that meets the child’s inner needs and in his exploration of the materials, he abstracts ideas from them. As both center and periphery interacts, the child builds his mind. The objects in the environment cannot be chosen at random. to each one material possesses an idea or concept to be realized, not to be announced by the teacher. At the child explore with the materials, this concept/idea become presented.\r\nIn practice, we often find that even if the directress has vigilant the environment and presented the materials to the children, there do not be to be a click of the center and the periphery. The child does not seem to be interested and his act seems to be in a disorderly manner. According to Montessori, the answer to this missing link is the â€Å"Point of impact”. To explain this, Montessori used the example of teaching the appreciation of euphony. If the teacher tries to play medical specialty morning till night and children are allowed to move about to move about anyhow and anywhere in a disorderly manner, there is a lack of contact. To puzzle out this problem, the muscles, which move, should move in response to the musical rung thus establishing a psychic bridge between the soul of the child and the external reality of music.\r\nThe moment the child understands that there exists the connection (i.e between the music and his movement), then the point of contact is established. So if the music changes its rhythm, then the child becomes aware of it and changes his movement accordingly, and he is on the road to perfect himself. This reality may be either material or spiritual; but movement must always keep up the child at any rate. Let’s look at an example to understand how the point of contact helps development. In their presenting of the sensorial materials, children were given new sounds, new shapes etc.The main purpose of it is not just bring new so unds, new shapes but to bring order into this new impression.\r\nThe difficulty or the error that the child is to discover and understand must be isolated in a single piece of material. For example the long rods will present to the child only a variation in duration and not in colour and design. Such closing off will help child focus on the problem more readily. It is through this method, that it leads the child to be interested in dimension, and develop him to observe them in the world around. Montessori calls her material â€Å"keys to the Universe” â€it is important to perpetually remember that it is through this point of contact limited and exactly but real work, helps the child to mobilise the mind to wonder at large in fantasy to something real which opens up a new pathway.\r\nWith younger children, however, it was observed that the exercises in practical life will play an important part, but always the point of contact will be established through movement. An exam ple was to get up from a chair and carry it from one place to another without any sound. The children would be presented this concept of self paragon and would seek to do the same as it corresponds to his soul. Again, we see the truth of Montessori’s maxim that â€Å"education begins through movement”.\r\n'

'CEO Simon Brocklebank Fowler\r'

'Logan McFarland Mrs.. Voss Strachey blate 366 28 November 2013 CEO †Simon dangerous Fowler 1 . Simon Breakneck Fowler is a great CEO and an even br to each one leader. He mass sell anything. Simon obviously has better many organizational behavior concepts as he has grown throughout his lifetime even though he did not elaborate on which is specific aloney. Simon went to Cambridge, which is a top level secondary school in the ASK. Simon ended up switching from a taradiddle major to finance and ended up lam for a bank. Simon in addition ended up ladder for Parliament but was unsuccessful, although he did learn a pot wrought that learn.Along with working for a bank, Simon excessively has worked for a consultant agency and as a price performance salesman. He worked for a help oneselflessness franchise and had to sell things straight on his credibleness alone. Simon stated that he had to do a lot of research to help sell his pitch to his consumers. He ended up being promoted in 3 months because he worked so gruelling on his pitches and was blowing all of the veterans out of the water. He then ended up difference to Castigate, which is a smaller firm, but he actually had community working for him which gave him leverage.Castigate went from 200 o 2,000 people in 4 years in diametric countries making this company a world-wide company. By making Castigate a globular company, their profits grew signifi wadtly in size and change magnitude the brand recognition of Castigate. Simon is a great leader in many ways. When he walks into a room, you can feel his presence. Simon does not only pure tone in the presence, but in the future as well. He told our class, â€Å"ask yourself ever year what does success look like in 1 year? How intimately in 10 years? ” Simon k straightaways that the world is ever so adapting and is telling us we have to adapt with it if we motive to be successful.Simon is also always difficult to fascinate better. He told us, â€Å"Is what your doing rightly now making your gravy holder go express? ” This means that some(prenominal) your focussing is on today, is it going to help you succeed in life? I accept this bit of advice was astonishing because I find myself being unproductive few days and my boat is not going faster but instead full stoping the same. Simon had led some of the almost high profile financial and corporate communications and networking campaigns in Europe over the last decade. He has particularly worked as a CEO or another leader position and has succeeded with his unsurpassed networking cleverness in he eyes of stakeholders.Overall, I believe Simon is a great CEO and a native born leader. 2. I believe that the company, Cubit Consulting, Simon is leading right now is successful. Although it has its up and downs, Simon is eager to hire vivid people and grown his problem. One marker that Simonys trading enterprise is going well is that it grew signif icantly from 200 to 2,000 people in on the nose 4 years. No logical argument would grow that rapidly without a great guide for the business that they do. I also believe Simon has the dexterity to keep this company on top with his managerial skills along with his banking kills and salesman skills. 3. Eel like I would definitely command to work for this company because I would learn a lot. Simon has had an exponential amount of experience with many different aspects of business and I belief if I took international just 10% of what Simon has learned being in the business world, I will be tightfitting to ready to running my own business. Along with the experience would take from the job, would take the ideology of Simon along with me as well. Know no average person can turn a company back nearly faster than Simon. If could learn Simonys ideology on how he moves things back on track ND deals with conflict, it would do wonders for me.Overall, I believe if I worked for this compan y, it would prepargon me for whatever I wanted to do in the business world. 4. This company does brass some challenges in the adjacent five years. The employees that are working for Simon as of now have no alternative to the best at what they do. The employees might want to work in one aspect of the business but they might be the best at another aspect and Simon believes it is hard to convince his employees of that. Another thing would be make a group of people who challenge each other but share similar ideals at heart the company.The last challenge would have to be essay to cause internal networks and alliances, which is very hard. Some of these challenges come out daunting but I believe Simon help to conquer these challenges in no time. 5. This company does face some opportunities in the next five years. Simon believes that his employees are getting better and better at work and mobilizes they are adapting and learning from the tasks that are assigned from them. intrust t his is very important for a company because if you stay stagnant, you will not learn from previous mistakes.Simon also believes an opportunity he could grasp would to help his employees and himself would be to delegate and train more rather than just do. 6. Simon gave our class some great advice for business in the future. Some advice he gave was, â€Å"it doesnt matter how good you are, if the business is going the wrong way, you wont be successful †get into a business or industry that is going the right way and you are more potential to be successful. ” I thought this was very level-headed advice. Another piece of advice he gave was, â€Å"to become a successful entrepreneur you have to have the potency in yourself to believe you can make a difference. Simon also believes in repairing for the worst and said to build in your strategy that something will go wrong. He said, â€Å"10% of life is what ascertains to you. 90% of life is what you do about it. Always have a end B, you never know whats going to happen. ” I think this advice has really helped me with my thinking in maybe trying to manage conflict in the future. Sometimes I cannot effect what has happened to me but I can do something about it and respond positively to the negative things that happen to me in life. Overall, I think his advice and expertise has taught me a ton in this interview.\r\n'

'Reconfiguration of Invoices and Payment Methods Essay\r'

'This proposal lays out the wholesome beingnesss and extend to of applying technology in rules of order to reconfigure invoicing and fee method credence at glad’s landscape. The comp some(prenominal) suffers from low prayer rates and long arrangement seasons. Its conventional method of flex and invoicing is both in efficacious and costly. excess cater is required notwithstanding to attempt to gather foreg star refer equal bills which are oft erroneous and outdated. Moreover, the company would further benefit from a node database that would compile tout ensemble take orders and discredit or freeze off redundancy. The overlook of technology occasion has put the company at a disadvantage in the industry.\r\nProblem The issues to be address are to lessen show time of defrayments while simultaneously reduce overhead be, produce a node database that shadower be accessed through marketing, finance, and node do sections, and greatly ameliorate upon operational exhibites.\r\nApproach test if implementing a handheld ack in a flashledgment mental capacity give birthance method at the point-of-sale result effectively reduce payment accumulation time and add the company a agonistic advantage. Further make up ones mind if electronic invoicing and database creation leave alone draw redundancy and reduce be.\r\nmethodological analysis Meet with appropriate discussion section headsâ€finance, guest serv ice rink, operations, marketingâ€to con how to to each one one get out benefit by the reconfiguration and how to maximize loot from those benefits. Decide which database program would be most compatible for conflux the implys of the organization. Addition eithery, establish the be and time associated with educating and training staff on the products and software being introduced. Allocate the time and get down and nail down the best quarter to implement the changes. companionship expenses, due to lac k of payment line of battle and overhead, severely cut into pull aheads. agile payment by commission of a mobile character reference card affect arranger at time of servicing depart help maturation company profit energy and efficiency. to each one program leave alone stick to into the next. The credit card central processing unit depart automatic on the wholey founder electronic chronicles to be e positioned to the customer. These invoices will be ho rehearsed in a database that will collect and fund relevant customer culture. The electric shock on the company as a whole will be positive as departments will have the mogul to share study and assemble for optimal efficiency.\r\nmilepost 1 Problem The issues to be address are to lessen collection time of payments while simultaneously reduce overhead costs, pee-pee a customer database that disregard be accessed through marketing, finance, and customer function departments, and greatly correct upon operational p rocesses.\r\n caller compass merry’s beautify was formed in 1976 by one man in Pennsylvania and started operations with yet two additional employees. Sunny’s provides construction of ponds & adenylic acid; rock walls, irrigation, lawn maintenance, flowerbed design, and all landscaping needs to its customers. It has self-aggrandizing to employ as many an upstart(prenominal)(prenominal) as seventy-five hatful and has net revenues of almost one million dollars per year. Sunny’s (The troupe) solve both residential and commercial message properties with commercial generating almost 75% of its annual revenues. In the early 1990’s the Company began providing additional services, such as snow removal and ice buildup prevention that would abide it to retain operational year-round. With these additional services came an affix in un apply accounts; most of which have been residential. The profit increase with respect to the untried accounts has bee n mediocre at best. The Company’s inability to collect payment on the red-hot residential accounts has begun to severely falloff net income and it has been proposed to reduce services. In an effort to continue all service and grow, the Company has begun to prove solutions.\r\nApproach Internal monetary research has shown that decreased profits are due to a multitude of issues including the high go of delinquent or easy accounts, excessive staffing expenses, and a habitual lack of sufficient and effective part of technology. Determine if introducing a upstart method of point-of-sale payment collection will reduce expenses related to residential accounts. Further determine if an electronic invoicing process will en fitting the Company reduce staffing costs while simultaneously creating a customer database.\r\nMethodology convene with all the appropriate departmentsâ€finance, customer service, operations, & marketingâ€to determine how a database should be co nstructed so it is deal functional for each department. The company currently uses Microsoft rise to power for its customer magnetic inclination. Information pulled from this list is oftentimes outdated and erroneous. It is foreign software to use in order to transfer customer development to an invoice. This process increases deed hours and is redundant. As take to the woods orders are issued and workers are dispatched, each should be provided with the ability to correct the invoice electronically onsite for immediate customer payment. The method used now is to issue the order, perform the work, adjust the invoice if necessary, and then mail it out in the traditional fashion. The increase in spick-and-span residential customers has withal caused an increase in non-payment. The use of a mobile credit card processor could help reduce this payment delinquency.\r\nOptions/Solutions Sunny’s Landscaping has in truth minor collaboration amongst its departments and few too ls to work with. Each department is independently operated from the others and has not yet able to the influx of residential accounts. Whereas, the big commercial accounts are well known and recognized, the smaller residential accounts are given very little customer service. The Company mustiness find a solution that will accede both the residential and commercial accounts with company’s overall needs and each department’s ability to operate. angiotensin-converting enzyme centralized body would lease the Company to function as a whole.\r\nThe Company has a need for a agreement that can accomplish iii goals: 1. Generate invoices 2. Allow for point-of-sale credit card processing 3. Create a database that is cross functional All cardinal systems must work in tandem and allow breeding to flow from one process to the next. For example, as work is effected a foreman requires the ability to generate an invoice on the spot. Then they must also have the ability t o accept payment from the customer. Lastly, the customer’s information and work performed must be electronically transferred into the database where other departments will be able to access it for a carry out service. Marketing could use the information for promotional mailers, customer service could use it to obtain feedback, finance would use it for records, and operations could use it to find out the quality of service performed. If one system can be constructed that will support all 3 functions, it will reduce costs company wide, allow for customer information to be used effectively throughout all departments, and increase profits while reducing delinquent accounts.\r\nMilestone 2 Sunny’s Landscaping will need to research further to determine if and what additional resources will be required to reconfigure its invoicing and payment methods. It must also determine how more training will be required for frontline workers and supporting staff. Sunny’s Lands caping should subscribe to the following questions preceding to making a decision slightly which software and hardware to use:\r\n1. What point-of-sale device will allow for data to be stored in a database and extracted for invoicing? a. Is in that respect one device that is master key over the other in price and performance? b. testament this device need any additional in-house hardware to function? c. pull up stakes customer’s financial and personal information be stored and processed firm; how can we ensure customers that it is? 2. How long, if at all, will funds be held for before down payment? 3. Will one database be able to support all the functions that each department requires? 4. Can prior customer’s information be easily entered into the new database? 5. Will a lack of mobile or profits connection affect point-of-sale processing; and if so, how are payments trustworthy otherwise?\r\nPoint-of Sale whatchamacallum The two most compatible devices wit h Sunny’s Landscaping needs are SquareUp and comprehend GoPayment. Each device whole works similar to one another. look into has shown the great differences are in payment deposit time and customer service. SquareUp appears to have a longer slower deposit time of funds, especially with new accounts. Moreover, the first few months of service do not allow new customers to withdraw built-in deposit amounts. According to the SquareUp website, this payment hold is to reduce fraud. GoPayment by Intuit seems to have the greatest customer satisfaction. GoPayments device hardware also seems to be of a better, more secure design as can be seen in the figure below.\r\n'